999e Terms and Conditions — Please read before use

1 General Rules

By using the 999e platform (hereinafter referred to as "999e", "we", or "the platform"), you confirm your full acceptance of these terms and conditions. These terms constitute a legally binding agreement between you and 999e.

999e reserves the right to update these terms and conditions at any time. Notice of changes will be posted on the site, and your continued use of the platform after updated terms are published will be considered acceptance of the new terms.

999e provides services only to residents of countries or regions where online betting is legally permitted. It is your own responsibility to be aware of and comply with the laws applicable in your country.

2 Account Registration & Verification

To register with 999e, you must meet the following requirements:

• You must be at least 18 years must be.
• All information provided must be truthful, accurate, and up to date.
• Each individual is only One Account can be opened.
• You are responsible for keeping your account password confidential.
• You are responsible for all activity conducted through your account.

KYC Verification

Under 999e's terms and conditions, KYC (Know Your Customer) verification is mandatory for processing withdrawals or transactions above a certain amount. You will need to submit one of the following valid identity documents:

• National ID Card (NID)
• Passport
• Driving License

KYC verification is typically completed within 24–48 hours of document submission. Withdrawals may be temporarily on hold until verification is complete.

3 Deposit & Withdrawal Rules

Deposit

999e currently accepts deposits via Mobile Banking, Nagad, and Rocket. The terms and conditions for deposits are as follows:

• Minimum deposit amount: BDT 500
• Deposits are generally credited to your account within a few minutes.
• No additional charges apply for deposits.
• Only payment methods registered in your own name may be used.
• Third-party deposits are strictly prohibited.

Withdrawal

Withdrawal requests are typically processed within 15 minutes to 24 hours. However, withdrawals may be held if KYC verification is incomplete. Withdrawal terms and conditions:

• Minimum withdrawal amount: BDT 1,000
• The maximum daily withdrawal limit depends on your account level.
• Wagering requirements must be fulfilled before any bonus winnings can be withdrawn.
• Withdrawals will only be processed to the same payment method used for the original deposit.

4 Betting Rules & Conditions

999e's betting platform supports wagering on cricket, football, tennis, badminton, and more. The terms and conditions for betting are as follows:

• Once a bet is confirmed, it cannot be changed or cancelled (except where a live cash-out option is available).
• Bets can be placed before the match starts or within the live betting window.
• If a match is abandoned or ends before the scheduled time, results will be determined in accordance with 999e's rules.
• If incorrect odds are displayed due to a technical error, 999e reserves the right to void the affected bets.
• If match-fixing or suspicious betting patterns are detected, the bets in question will be voided.

Live Betting

Odds in live betting change in real time. The odds displayed at the moment a bet is placed are considered final. 999e is not liable for any losses resulting from internet disconnection or delays.

Minimum bet amounts and maximum payout limits vary by game and market and are subject to change at any time.

5 Bonus & Promotion Terms

999e offers a variety of bonuses and promotions, each with its own specific terms and conditions. The general bonus terms are outlined below:

• For each bonus, Wagering Requirement (wagering requirement: x times) is clearly stated.
• Bonus validity periods typically range from 7 to 30 days. Any unused bonus will be forfeited once it expires.
• Each promotion can only be claimed once, unless otherwise stated.
• If bonus abuse is detected — such as claiming bonuses through multiple accounts — all bonuses and associated winnings will be forfeited.
• Bonus balance cannot be withdrawn until the wagering requirement for the specified games has been met.

6 Prohibited Activities

The following activities are direct violations of 999e's terms and conditions and may result in permanent account closure:

• Operating multiple accounts under the same individual.
• Registering or transacting using another person's identity or information.
• Gaining an unfair advantage through fraud, hacking, or any other dishonest means.
• Bonus abuse — collecting bonuses using multiple accounts.
• Money laundering or illegal financial activity.
• Using software or bots to place automated bets.
• Exploiting platform technical errors to gain an unfair advantage.

7 Account Suspension & Closure

999e reserves the right to temporarily suspend or permanently close any account under the following circumstances:

• Breach of terms and conditions.
• In cases of suspicious or fraudulent activity.
• KYC verification fails.
• Account inactive for an extended period (over 12 months).
• At the user's own request.

You can also request account closure at any time through our support team. It is advisable to withdraw your available balance before closing your account.

8 Privacy & Data Protection

999e takes your personal information very seriously. For full details on how we collect, store, and use your data, please refer to our in the Privacy Policy available.

• Your information is used solely for service delivery and security purposes.
• Your information is not shared with third parties, except where required by law.
• All transactions are secured with SSL encryption.
• Details on cookies and tracking can be found in our privacy policy.

9 Limitation of Liability

999e accepts no liability for the following:

• Losses caused by internet disconnection or latency.
• Losses caused by issues with your device or software.
• Losses resulting from third-party hacking or cyberattacks (though we maintain the highest security standards).
• Account information leak due to the user's own negligence.
• Direct financial losses from gaming — betting always carries financial risk.

10 Terms & Conditions Updates

999e reserves the right to modify, add to, or remove any part of these terms and conditions at any time. When changes are made:

• This page will be updated with a new date reflecting the changes.
• For significant changes, notice will be sent to your registered email or posted on the platform.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.

We recommend checking this page regularly. The date of the latest update will be displayed at the top of the page.

11 Contact & Dispute Resolution

If you have any questions or complaints regarding these terms and conditions, please contact our support team. We take every complaint seriously and work to resolve each one fairly.

• Instant support is available via live chat.
• Email: [email protected]
• Complaints are generally responded to within 24 hours.

If the matter cannot be resolved through our support team, you have the right to escalate your complaint to 999e's licensing authority.